Terms & Conditions.

1. About KKEYDOS

KKEYDOS is a technology and software development company providing digital solutions including, but not limited to:

• Custom software development
• Web application development
• Mobile application development
• SaaS product development
• AI and machine learning solutions
• CRM and ERP development
• E-commerce development
• UI/UX design
• API development and integrations
• Cloud application development
• Software maintenance and support
• Digital transformation and automation solutions
• Technology consulting

Specific services provided to a client will be governed by the applicable proposal, quotation, Statement of Work (“SOW”), Master Service Agreement (“MSA”), or other written agreement.

2. Website Usage

You may access and use the KKEYDOS website for lawful purposes only.

You agree not to:

• Use the website for any unlawful or fraudulent purpose.
• Attempt to gain unauthorized access to our systems, servers, databases, or networks.
• Introduce viruses, malware, malicious code, or other harmful material.
• Copy, reproduce, modify, distribute, or commercially exploit website content without written permission.
• Use automated systems to scrape, extract, or collect website content without authorization.
• Misrepresent your identity or affiliation with any individual or organization.
• Interfere with the security, functionality, or availability of the website.

KKEYDOS reserves the right to restrict or terminate access to the website where misuse or violation of these Terms is identified.

3. Project Engagements

Software development projects undertaken by KKEYDOS will generally be governed by a written proposal, quotation, SOW, MSA, purchase order, or similar project document.

Such documents may specify:

• Project scope
• Functional requirements
• Deliverables
• Technology stack
• Project milestones
• Estimated timelines
• Fees and payment terms
• Client responsibilities
• Testing and acceptance criteria
• Maintenance and support
• Intellectual property ownership
• Third-party services
• Change request procedures

Where a written project agreement conflicts with these website Terms, the applicable project agreement will generally take precedence for that specific engagement.

4. Project Scope and Requirements

KKEYDOS will develop the agreed deliverables based on the requirements provided and approved by the client.

The client is responsible for providing accurate and complete:

• Business requirements
• Content
• Branding materials
• Design references
• Product information
• API credentials
• Third-party account access
• Data and other information reasonably required to complete the project.

Changes to the approved scope may require additional development time and fees.

KKEYDOS may issue a change request or revised quotation for additional requirements.

5. Timelines and Delays

Project timelines are estimates unless expressly agreed otherwise in writing.

Delivery timelines may be affected by:

• Delayed client feedback
• Delayed approvals
• Changes in requirements
• Delayed access to third-party systems
• Delayed content or data
• Third-party API or platform changes
• Hosting or infrastructure issues
• Force majeure events
• Other circumstances outside KKEYDOS's reasonable control.

KKEYDOS will make reasonable efforts to communicate material delays and adjust project schedules where appropriate.

6. Client Responsibilities

The client agrees to:

• Provide accurate project requirements.
• Provide required content, data, credentials, and approvals on time.
• Review deliverables within reasonable timeframes.
• Provide timely feedback and decisions.
• Maintain ownership or appropriate rights to any content, images, trademarks, data, or materials supplied to KKEYDOS.
• Ensure that supplied content does not infringe the rights of any third party.
• Maintain required third-party subscriptions and accounts.

KKEYDOS will not be responsible for delays or issues resulting from inaccurate, incomplete, or delayed information supplied by the client.

7. Fees and Payments

Project fees and payment schedules will be specified in the applicable proposal, quotation, SOW, or agreement.

Unless otherwise agreed in writing:

• Payments must be made according to the agreed payment schedule.
• Work may be paused if payments become overdue.
• Additional requirements outside the agreed scope may be charged separately.
• Third-party costs are generally excluded unless expressly stated otherwise.
• Taxes, government charges, payment gateway fees, hosting costs, domain costs, API charges, software licenses, and other external costs may be charged separately where applicable.

Payments made for completed project work are generally non-refundable unless otherwise agreed in writing or required by applicable law.

8. Taxes

Unless otherwise stated, applicable taxes, including GST and other statutory charges, will be charged in accordance with applicable Indian laws.

The client is responsible for providing accurate billing and tax information where required.

9. Intellectual Property

Unless otherwise specified in the applicable project agreement, ownership of custom-developed project deliverables will be transferred to the client after full payment of all applicable project fees.

However, KKEYDOS retains ownership of:

• Pre-existing software
• Frameworks
• Libraries
• Generic components
• Development tools
• Reusable code
• Templates
• Internal methodologies
• Know-how
• Technical processes
• Proprietary systems
• Open-source software and third-party components

Where such materials are incorporated into a client project, KKEYDOS grants the client the necessary rights to use them as part of the delivered solution, subject to applicable third-party licenses.

10. Client Materials and Content

The client retains ownership of materials supplied by the client, including:

• Logos
• Trademarks
• Images
• Text
• Videos
• Product information
• Customer data
• Business data
• Other proprietary materials.

The client grants KKEYDOS permission to use such materials solely to the extent reasonably necessary to provide the contracted services.

The client represents that it has the necessary rights and permissions to provide such materials to KKEYDOS.

11. Third-Party Services and Integrations

Projects may depend on third-party platforms, APIs, services, libraries, payment gateways, cloud providers, app stores, communication providers, AI models, or other external services.

Examples may include:

• AWS
• Google Cloud
• Microsoft Azure
• OpenAI
• Google services
• Apple App Store
• Google Play
• Stripe
• Razorpay
• PayPal
• Twilio
• Firebase
• Social media platforms
• Other APIs and SaaS platforms.

KKEYDOS does not control third-party services and cannot guarantee their continuous availability, pricing, functionality, security, or future compatibility.

Third-party subscription fees and usage charges are generally the responsibility of the client unless otherwise agreed.

12. AI and Machine Learning Services

Where KKEYDOS provides AI, machine learning, generative AI, LLM, recommendation, automation, or related services, outputs may depend on third-party AI models and available data.

AI-generated outputs may contain inaccuracies, omissions, or unexpected results.

Clients are responsible for reviewing and validating AI-generated outputs before relying on them for business-critical, legal, financial, medical, safety, or other high-impact decisions.

KKEYDOS does not guarantee that AI-generated results will always be accurate, complete, unbiased, or suitable for a particular purpose.

13. Software Testing and Acceptance

KKEYDOS will perform testing appropriate to the agreed project scope.

The client is responsible for reviewing and testing the delivered solution in its intended business environment.

Unless otherwise specified in the applicable agreement, reported defects that fall within the agreed scope will be addressed within a reasonable period.

New functionality, changes in requirements, or issues caused by third-party systems may be treated as additional work.

14. Maintenance and Support

Development and maintenance are separate services unless explicitly included in the project agreement.

After project delivery, maintenance, technical support, hosting management, security updates, monitoring, feature enhancements, and other ongoing services may require a separate maintenance or support agreement.

15. Hosting and Infrastructure

Where KKEYDOS provides hosting, deployment, cloud, server, or infrastructure services, the applicable project or hosting agreement will determine the relevant responsibilities and fees.

KKEYDOS is not responsible for outages, service interruptions, data loss, or performance issues caused by third-party hosting providers or infrastructure outside its reasonable control.

Clients remain responsible for maintaining required third-party accounts and subscriptions unless KKEYDOS has expressly agreed to manage them.

16. Confidentiality

Each party agrees to protect confidential information received from the other party and use it only for purposes related to the applicable business relationship.

Confidential information may include:

• Business plans
• Source code
• Credentials
• Technical architecture
• Customer information
• Financial information
• Product strategies
• Trade secrets
• Non-public business information.

Confidentiality obligations do not apply to information that:

• Is publicly available through no breach of these Terms;
• Was already lawfully known to the receiving party;
• Is independently developed without using confidential information; or
• Must be disclosed under applicable law or legal process.

17. Data Protection and Privacy

KKEYDOS may process personal information in connection with website enquiries, project delivery, customer support, communications, and other legitimate business activities.

Use of personal information is also governed by the KKEYDOS Privacy Policy.

Clients are responsible for ensuring that any personal data provided to KKEYDOS may lawfully be processed for the relevant project.

Where required, the parties may enter into additional data-processing or confidentiality agreements.

18. Security

KKEYDOS will use commercially reasonable measures appropriate to the agreed scope to protect systems and information under its control.

However, no internet-connected system can be guaranteed to be completely secure.

KKEYDOS will not be responsible for security incidents caused by:

• Compromised client credentials
• Insecure third-party services
• Client-controlled infrastructure
• Unauthorized access by third parties
• Vulnerabilities in third-party software
• Client modifications to delivered software
• Failure to apply recommended security updates.

19. Warranties and Disclaimers

KKEYDOS will perform its services with reasonable skill and care.

Except where expressly stated in a written agreement, the website and its content are provided on an “as is” and “as available” basis.

KKEYDOS does not guarantee that:

• The website will always be available;
• Website information will always be complete or error-free;
• Third-party services will remain available;
• Software will operate without interruption or defects;
• A project will achieve a particular commercial result;
• Search engine rankings, advertising results, sales, leads, revenue, or business performance will meet specific targets unless expressly guaranteed in writing.

20. Limitation of Liability

To the maximum extent permitted by applicable law, KKEYDOS shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, business opportunities, goodwill, data, or anticipated savings arising from the use of our website or services.

Except where prohibited by law, KKEYDOS's aggregate liability arising from a specific project or service shall not exceed the total fees actually paid to KKEYDOS for that specific service during the applicable project or service period.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

21. Indemnification

The client agrees to indemnify and hold KKEYDOS, its directors, employees, contractors, and representatives harmless from claims, losses, damages, liabilities, costs, and expenses arising from:

• Client-provided content;
• Client's unlawful use of the services;
• Client's violation of third-party rights;
• Client's breach of these Terms;
• Client's violation of applicable laws;
• Unauthorized use of third-party materials supplied by the client.

22. Website Content and External Links

KKEYDOS makes reasonable efforts to maintain accurate information on its website.

However, information may change without notice and should not be considered professional legal, financial, medical, or other regulated advice.

Our website may contain links to third-party websites and services. KKEYDOS does not control or endorse such third-party websites and is not responsible for their content, security, availability, or privacy practices.

23. Portfolio and Marketing Rights

Unless otherwise agreed in writing, KKEYDOS may identify a completed project as part of its portfolio and marketing materials.

This may include displaying:

• Client name
• Project description
• Publicly available information
• Screenshots
• Logos
• General project outcomes.

KKEYDOS will not intentionally disclose confidential information as part of such marketing activities.

If a client requires a project to remain confidential or requests that its project not be publicly displayed, this should be agreed in writing.

24. Suspension and Termination

KKEYDOS may suspend services or terminate an engagement where:

• Payments remain overdue;
• The client materially breaches the applicable agreement;
• The client requests unlawful or harmful activities;
• Required information or access is repeatedly withheld;
• Continued performance becomes commercially or technically impractical;
• The relationship cannot reasonably continue.

Upon termination, the client remains responsible for payment for work completed and approved expenses incurred up to the effective termination date.

The applicable project agreement may contain additional termination provisions.

25. Force Majeure

KKEYDOS will not be responsible for failure or delay caused by circumstances beyond its reasonable control, including:

• Natural disasters
• War
• Terrorism
• Government restrictions
• Pandemics
• Internet or telecommunications failures
• Cloud infrastructure failures
• Power outages
• Cyberattacks
• Third-party service disruptions
• Labor disputes
• Other events beyond reasonable control.

The affected party will make reasonable efforts to mitigate the impact of such events.

26. Changes to These Terms

KKEYDOS may update these Terms from time to time.

Updated Terms will be published on this website with the revised effective date.

Continued use of the website after an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.

27. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Subject to any mandatory dispute-resolution requirements, courts having jurisdiction in Hyderabad, Telangana, India shall have jurisdiction over disputes arising from these Terms or the use of KKEYDOS services.

For individual projects, the applicable agreement may specify additional dispute-resolution procedures.

28. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision shall be modified or removed only to the extent necessary, and the remaining provisions shall continue in full force and effect.

29. Entire Agreement

These Terms, together with any applicable proposal, quotation, SOW, MSA, purchase order, privacy policy, or other written agreement, constitute the applicable agreement between KKEYDOS and the client regarding the relevant services.

In the event of a conflict, the specific written agreement governing the project will prevail over these general website Terms to the extent of the conflict.

30. Contact Us

For questions regarding these Terms & Conditions, please contact:

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